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RETURNS:

HP Off-Road & Performance will accept returns of unused, uninstalled items, or items deemed defective, within 30 days of the date of purchase. No exchanges or returns of items are allowed after 30 days of purchase unless defective.No merchandise may be returned without a Return Goods Authorization Number (R.M.A.) from " HP Off-Road & Performance. " All shipments approved for return must be prepaid, insured and must be accompanied by the original invoice.

RETURNS WILL BE CHARGED A 20% RESTOCKING/RE-BOXING FEE

A 20% service charge will be assessed on all merchandise ordered in error or returned opened. Returns must be in PERFECT, UNUSED, UNINSTALLED , "AS NEW" condition. No credits or refunds will be made for items returned in unsatisfactory condition. These items will be returned to the customer at customer's expense

A 20% service charge will be assessed on all merchandise not returned in original resalable condition including manufacturer's original packaging and paperwork. All exhaust systems are not returnable, only missing and defective pipes will be exchanged. All authorized return merchandise must be received within 14 days of receiving a RGA number. All shipping and handling charges are at customer's expense.

RMA numbers will expire 14 days after they are given to the customer. Items returned without an RMA number or using an expired RMA number will be refused.

All returns must be shipped to HP Off-Road & Performance and have the RMA number clearly displayed on the outside of the package. The address is 101 Osborne Grier Rd. Lenox, GA  31637

It is the customer’s responsibility to see to it that any item returned to HP Off-Road & Performance is insured. Damage, lost, or missing claims must be made with carrier by the customer.

Cancellations:

Please call or email a sales representative to cancel an unshipped order. Cancellation requests on orders that have already shipped fall under the return guidelines above.